343 N. Battlefield Blvd Chesapeake, VA 23320 757-410-2400

Read Our Reviews from Top Rated Dealer In Chesapeake, VA

Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.

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Khalik P.
Jul 31, 2026
Paul made it easy & simple ! I recommend
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Thomas C.
Jul 31, 2026
The people at Back Roads auto did a great job. Paul was very professional and honest.
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Christopher H.
Jul 31, 2026
Backroads Automotive and Adam provided a prompt and easy experience for us as we looked for a new vehicle.
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Amoure C.
Jul 30, 2026
He was great explained everything well loved everything about the experience
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LaRon J.
Jul 30, 2026
Man I can’t even begin to explain the feeling of walking through the door here, I felt a familial warmth immediately! Paul was AMAZING to work with and made me feel at ease and not rushed into buying a vehicle. Will definitely be referring this place. ⭐️⭐️⭐️⭐️⭐️
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Rashanda G.
Jul 29, 2026
Taylor was an awesome!!
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Laran N.
Jul 29, 2026
Paul and back roads auto is excellent. Excellent customer service and well taken care of!
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P H.
Jul 29, 2026
Was unable to use my own account to post but felt it is necessary to let others about my 5star experience!! Amazing from my phone call prior to arrival to completion of the sale! Paul and Brian both definitely worked on my behalf to allow the best deal possible. My favorite car shopping experience ever! Definitely recommend considering visiting Back Roads Automotive early on in your search for a new vehicle. Thanks again Paul and Brian!!!!
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Simone S.
Jul 25, 2026
Mr PAUL was absolutely in top and super gentle. Very happy and for sure we will buy more with them
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Jeff F.
Jul 25, 2026
I had been shopping for a Honda Odyssey for almost 5 months. Everytime I found one it was gone before I got there. Until I found Back Roads Automotive. The initial phone call made me fell comfortable even though it was close to closing time. I received a follow-up text the same night. When I arrived, the 1st. thing my wife noticed were the flowers. She was sold. I was then genuinely greeted. No fake stuff, by a sales man named Spencer. He was soooo chill. No rush, no pressure. Just real. I was surprised and pleased at the same time because that's hard to find these days. Very clean dealership. They actually had 3 cars for me to choose from and I was able to find exactly what I was looking for at the price I could afford. The sales manager, Jim and finance manager Brian were up front, honest and great to work with. Hats off to Back Roads Automotive 👏
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Scott W.
Jul 24, 2026
Paul is the best! Super courteous and professional. We were in and out in record time. Awesome place to purchase a great vehicle.
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Davina H.
Jul 24, 2026
Adam Byrd and Brian are honest and transparent professionals. My purchase was seamless, and swift without any stress or hassle. 10/10 highly recommend.
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J K.
Jul 23, 2026
Taylor and Brian made my car buying experience 10 stars! Friendly and extremely knowledgeable!
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Eva D.
Jul 23, 2026
I saw positive reviews online with photos, I saw the car I was looking for on their website, and I came in, and bought my car! For me, it was a clear cut and easy decision at this dealership, as I already knew what I wanted to get. The first thing that I did after purchasing my Subaru was take it straight to a Subaru dealership for post purchase inspection. I attached the photos of their analysis, as that is something I would desire to see in a review myself. NOTE: I purchased this vehicle knowing of the TPMS issue, and an A/C issue, so those were expected maintenance items. Other than this, only routine maintenance is remaining, and the steering rack issue is a known problem documented in Subaru Technical Service Bulletin (TSB 04-17-17R). That being said, from the Subaru dealership, they have noted to me that i am well good to drive my vehicle as is and replace it in several thousand miles. I purchased this vehicle below the recommended selling price of about $18,500, for $17,500 (before dealer fees and warranty). That's good chunk of change that is helping pay for the recommended repairs. Overall, i am very happy with my purchase, the car is in an honest condition with only normal preventative maintenance, documented, or known problems behind it. No surprises discovered on a used car is a good day in my book! Thank you so much Paul for letting me take it on a long test drive! That really made the difference in me leaving out the door with it!
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Cesar M.
Jul 23, 2026
Great service. Adam Byrd helped with everything, highly recommend!
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Karen B.
Jul 23, 2026
Paul and Brian made my car buying experience very pleasant and headache free. They really cared about my satisfaction. Thumps up.
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Remy C.
Jul 22, 2026
Great experience. Nice and smooth work by Taylor and Brian. Pleasure doing biz with them. Riding off the lot in a new work van with a desk in the back!
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Savannah P.
Jul 22, 2026
Paul was great! I’m very happy with my car!
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Nicholas K.
Jul 21, 2026
Another awesome experience with Taylor.
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Amy A.
Jul 20, 2026
If it was possible to give BackRoads Auto a high 10 Star would be given. I went with my son to look at a couple used cars on their lot. I must say the most annoying part when going to a car lot is being hounded by everyone to ask if we needed help with anything. I was very pleased that we were giving a moment to walk around to see the several cars that my son was interested in by ourselves. It was definitely a pleasure to be greeted by Adam, top notch car salesman. He was very professional walking up to us and asked if there was any questions that he could assist us with. That was the beginning of our amazing experience with this establishment. Every employee was very kind and personable. We felt very comfortable while waiting and completing the whole process for my son to purchase his new 2024 Honda Civic. I will highly recommend anyone looking for a used vehicle to give Backroads Auto an opportunity to gain their business. Thanks again Adam for showing Keith his proud new car and to Brian handling all of the finance paperwork and for the teams exceptional service!
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Liana S.
Jul 19, 2026
Needed a car for our son, had a good experience buying from Back Roads in the past and stopped in again, Paul was helpful and was willing to work with us.
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Charlene “. P.
Jul 18, 2026
Paul was great to work with. Very friendly and got us a good deal.
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Robert E.
Jul 18, 2026
Spencer was very helpful and answer all my questions...thanks spencer for all the help
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David H.
Jul 18, 2026
I mean! Such professionals. No haggling no pressure. Definitely got me the best deal better than I was expecting. Adam and Jim are DA MANs!
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Timothy R.
Jul 18, 2026
Thank you Adam for the Camry
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_SheLuvsChristian
Jul 18, 2026
Great experience with Adam
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Jo B.
Jul 16, 2026
My first car-buying experience was seamless! Backroads was the perfect place to purchase my first car. Not only did they have the perfect car for me, but their prices and financing were also the most affordable, and the customer service was outstanding. Paul was incredibly kind, knowledgeable, and helpful throughout every step of the process. He made everything easy to understand and helped make what could have been a stressful experience feel exciting instead. I highly recommend Backroads to anyone looking for a great car-buying experience!
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Dylan W.
Jul 15, 2026
Great crew and salespeople if your on the fence about buying a vehicle pop in and talk to the sales team I wasn’t sure about getting a truck but an hour after talking with Adam Byrd I’m driving home with a Ford ranger highly recommend backroads automotive
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Rylan M.
Jul 15, 2026
Paul was a huge help in finding our new family car for our 2 boys under 2. He helped get us in the perfect Honda Odyssey for our growing family and all of the long road trips to come. We were able to get all of the paperwork complete and finished within just a couple hours and got home in time for the kids afternoon naps. Highly recommend working with Backroads and Paul. They have solid prices and don't have any crazy hidden fees like every other dealer in the Hampton roads area.
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Sadity N.
Jul 14, 2026
I had a great experience buying a my first car with paul! he made sure i understood everything and had me in & out quickly !
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★★★★★
769 Testimonials
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