343 N. Battlefield Blvd Chesapeake, VA 23320 757-410-2400

Read Our Reviews from Top Rated Dealer In Chesapeake, VA

Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.

Backroads Automotive Backroads Automotive
757-334-0294 $$$
ML
Jun 25, 2025
Paul was my sales rep and he was fantastic! Highly knowledgeable and made sure things went smooth . If you are looking for a car go check them out and ask for Paul !
Google
Backroads Automotive Backroads Automotive
757-334-0294 $$$
KC
Jun 25, 2025
HANDS DOWN BEST EXPERIENCE EVER!!!! Taylor was the best and I 10/10 recommend!!
Google
Backroads Automotive Backroads Automotive
757-334-0294 $$$
CD
Jun 25, 2025
In November I bought an Equinox. Jeremy took the time to listen to what I was looking for, answered all of my questions without pressure, and provided clear, honest information throughout the process. What really stood out was his patience and transparency—qualities that are hard to find in car sales. Before I came here I went to 2 big dealerships and 1. Tried to pull a fast one on me making it seem like I was getting a good deal for something over my budget and was very pushy and the second place basically said Goodluck because I don’t have the best credit score. As a single mom car shopping alone I was skeptical but Jeremy made me very at ease and even made sure my kid had Lego’s to play with and whatever show he wanted to watch while I was filling out paperwork. I will only come here to Back Roads Auto for any vehicle purchases. Thank you!!
Google
Backroads Automotive Backroads Automotive
757-334-0294 $$$
CD
Jun 25, 2025
In November I bought an Equinox. Jeremy took the time to listen to what I was looking for, answered all of my questions without pressure, and provided clear, honest information throughout the process. What really stood out was his patience and transparency—qualities that are hard to find in car sales. Before I came here I went to 2 big dealerships and 1. Tried to pull a fast one on me making it seem like I was getting a good deal for something over my budget and was very pushy and the second place basically said Goodluck because I don’t have the best credit score. As a single mom car shopping alone I was skeptical but Jeremy made me very at ease and even made sure my kid had Lego’s to play with and whatever show he wanted to watch while I was filling out paperwork. I will only come here to Back Roads Auto for any vehicle purchases. Thank you!!
Facebook
Backroads Automotive Backroads Automotive
757-334-0294 $$$
AD
Jun 23, 2025
Went in with no expectations to go home with a new vehicle the same day, Jeremy made that happen! He made everything so smooth and easy for me, and I couldn’t be happier!
Google
Backroads Automotive Backroads Automotive
757-334-0294 $$$
AL
Jun 21, 2025
I have had an amazing experience. The lot is impeccably clean and everyone is very friendly. My credit is not the best and I tried multiple dealerships before this one with no success. Spencer was my car salesman and he was absolutely fantastic. He was knowledgeable on cars and immediately gave me options that I loved in my budget. Brian is a finance whiz and Jim was a great help as well. I will be suggesting this place to my friends and family!
Google
Backroads Automotive Backroads Automotive
757-334-0294 $$$
SM
Jun 20, 2025
Great people! Thanks for the ride Taylor Doyle
Google
Backroads Automotive Backroads Automotive
757-334-0294 $$$
WH
Jun 20, 2025
Great customer service , great prices , very smooth process . Made the sale stress free . Would definitely recommend!
Google
Backroads Automotive Backroads Automotive
757-334-0294 $$$
N
Jun 20, 2025
Excellent service, no issues!
Google
Backroads Automotive Backroads Automotive
757-334-0294 $$$
HB
Jun 20, 2025
Taylor was great and got me an awesome vehicle for my family.
Google
Backroads Automotive Backroads Automotive
757-334-0294 $$$
AC
Jun 19, 2025
Paul was great and worked diligently to assist me with purchasing my car. Highly recommend!
Google
Backroads Automotive Backroads Automotive
757-334-0294 $$$
BP
Jun 19, 2025
Jeremy was great! This was a great process for my new high school grad. This is our third car from the folks at Back Road Auto. We will be back!
Google
Backroads Automotive Backroads Automotive
757-334-0294 $$$
LP
Jun 19, 2025
Great experience, walked me through financing my first car and the process was a breeze. Jeremy deserves a raise. Great place
Google
Backroads Automotive Backroads Automotive
757-334-0294 $$$
DW
Jun 19, 2025
The salesman of the year got me right!!! 10/10 THANK YOU SO MUCH TAYLOR. Make sure to ask for TAYLOR FOR THE BEST PRICE!!!
Google
Backroads Automotive Backroads Automotive
757-334-0294 $$$
JC
Jun 19, 2025
The man with the belt got me right!!! 10/10 THANK YOU SPENCER!
Google
Backroads Automotive Backroads Automotive
757-334-0294 $$$
LH
Jun 18, 2025
Great customer service, lot the experience, made it easier and fast service. Got me the car I always wanted. Sales representative is Taylor
Google
Backroads Automotive Backroads Automotive
757-334-0294 $$$
KK
Jun 18, 2025
Bought my 2019 Highlander from Paul. He was professional and answered all of my questions abt the vehicle. Very personable staff and a family business feel.
Google
Backroads Automotive Backroads Automotive
757-334-0294 $$$
KB
Jun 17, 2025
This lot has a hugh variety of vehicles available. Spencer and his team are the best around! They are knowledgeable, efficient, and professional! Spencer went above and beyond to get us the vehicle we needed at the right price. We were in and out in under 2 hours!
Google
Backroads Automotive Backroads Automotive
757-334-0294 $$$
LR
Jun 17, 2025
I had an amazing experience purchasing my Nissan Kicks from this dealership! From start to finish, everything was smooth and exceeded my expectations. A huge shoutout to Paul, my salesperson, who was absolutely fantastic to work with. He was professional, friendly, and truly listened when I shared my wish list. He didn’t waste my time showing cars that didn’t match what I was looking for—he knew exactly what I wanted and delivered. Paul provided outstanding customer service every step of the way, and made what can often be a stressful process feel easy and enjoyable. Mary in the administrative office was prompt, professional, and super friendly in responding to my emails—her attention to detail made everything flow seamlessly. Brian in finance was also great—he explained all the paperwork clearly, answered all my questions with patience, and had a great personality that made the process less intimidating. And finally, kudos to Jim, the owner, for running such a top-notch operation. It’s clear that customer care is a priority here, and it shows in the way every team member treats you. I'm thrilled with my new car and highly recommend this dealership to anyone in the market!
Google
Backroads Automotive Backroads Automotive
757-334-0294 $$$
A
Jun 17, 2025
Very welcoming car buying environment!! Taylor was super helpful in assisting me and my girlfriend in finding a car that was affordable and fit our needs!!
Google
Backroads Automotive Backroads Automotive
757-334-0294 $$$
SW
Jun 15, 2025
I appreciate Backroads auto and the type of cars they have in their inventory. Found a perfect fit for an replacement needed all of a sudden. Taylor and Jim were great to work with and made it fast and painless.
Google
Backroads Automotive Backroads Automotive
757-334-0294 $$$
VB
Jun 14, 2025
Spencer was such a great help! He made us feel so comfortable with everything. I would recommend Backroads Auto anyday! Thanks guys
Google
Backroads Automotive Backroads Automotive
757-334-0294 $$$
P
Jun 14, 2025
Great customer service and great quality cars, definitely would come back for another!!
Google
Backroads Automotive Backroads Automotive
757-334-0294 $$$
CK
Jun 13, 2025
Arland is the best detailer! 10/10 would recommend!!!
Google
Backroads Automotive Backroads Automotive
757-334-0294 $$$
JB
Jun 12, 2025
To anyone seriously looking to purchase a affordable use vehicle please checkout Back Roads Automotive in Chesapeake, Va. I seen a car on Cargurus at Back Roads Automotive that I really liked. So I called and talked to Paul who assured me that their vehicles were independently inspected by a outside source, on top of their personal mechanics repairs. So I made the trip and I'm glad I did, because I purchased one. And I highly recommend anyone who's serious about purchasing a affordable, and dependable vehicle to check them out.
Google
Backroads Automotive Backroads Automotive
757-334-0294 $$$
PP
Jun 9, 2025
Very friendly staff and made the entire process easy to accomplish for purchasing my new used vehicle that was top quality!
Google
Backroads Automotive Backroads Automotive
757-334-0294 $$$
NW
Jun 7, 2025
Taylor was amazing with our sale. We traveled 5 hours to get our new ride. He was very helpful with the entire process and even recommended local restaurants for us to try before we headed back home!
Google
Backroads Automotive Backroads Automotive
757-334-0294 $$$
JF
Jun 2, 2025
Had a great experience with Jeremy. He quickly treated us upon arrival. He was able to answer questions for each vehicle. We highly recommend Back Roads for a pleasant experience. We received wonderful treatment!
Google
Backroads Automotive Backroads Automotive
757-334-0294 $$$
AE
May 31, 2025
Taylor was very helpful with our purchase. They got us a better rate than USAA!! Thank you!
Google
Backroads Automotive Backroads Automotive
757-334-0294 $$$
SM
May 29, 2025
Paul was great. He helped us pick the car that was best for us. And was there with us throughout the process. He gave great attention to detail and followed through with everything that he promised. Backroads has a great employee!! They also have a great selection of vehicles and our careful to pick vehicles that will last for their buyers. Thank you, Paul for all your help.
Google
Backroads Automotive Backroads Automotive
757-334-0294 $$$
★★★★★
345 Testimonials
Disclosure
The reviews displayed may or may not be a complete set. Reviews may be removed if they:
i. Are abusive. An abusive review or comment is one that makes personal attacks, threatens, or harasses others, or uses profanity.
ii. Violate privacy. Reviews that mention specific names of individuals or personal information in a manner that is inappropriate and/or unrelated to the performance of the service rendered are subject to removal.
iii. Are not from a current customer.
iv. Contain material falsehoods.
v. Are deemed inappropriate.
To encourage all feedback, positive or otherwise, an equal incentive for reviews, regardless of rating, may have been provided to the reviewer.

Google reviews provided via APIs https://www.google.com/+/policy/embedded-content.html

Facebook reviews provided via APIs https://developers.facebook.com/