343 N. Battlefield Blvd Chesapeake, VA 23320 757-410-2400

Read Our Reviews from Top Rated Dealer In Chesapeake, VA

Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.

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PoliticalmonkeyFan
Feb 7, 2026
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Worked great, was enthusiastic to help me get in a vehicle
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Cj
Feb 5, 2026
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Paul and everyone at Back Roads Auto were great to work with. Had an amazing experience.
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McKenna E. Y.
Feb 4, 2026
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Taylor was nice and easy to work with!
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Hambone 3.
Feb 4, 2026
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These guys are TOP NOTCH. Paul and the staff were great once again. Brian was definitely very helpful in making decisions. We never felt pressured speaking with him. Paul was great he let us take our time he wasn’t over our shoulders trying to push anything we gave him our price range and he showed us what he had. These guys are awesome and friendly and that is why we came back and bought another vehicle for my daughter. Taylor is awesome and also helped us out as well (can’t leave him out). Thank you.
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Elle P.
Feb 3, 2026
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Taylor Doyle was a great help!
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Larry N.
Jan 31, 2026
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We had a great experience with the guys here .Taylor and Bryan were great fun 😁 to work with everyone should go and buy from them 😀
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Douglas S.
Jan 30, 2026
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Spencer was in is a nice salesperson. He help me with my first Ford Transit 350 Cargo van. Great job Spencer. I appreciate anything you did to help me
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Shannon D.
Jan 30, 2026
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Great customer service! Definitely recommend.
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Vivian β€œ. H.
Jan 30, 2026
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Taylor Doyle definitely did me right. I told him exactly what I needed and what I had…He did everything he could to having me walk out with my BRAND NEW CAR!! I’m so excited, this is one way to start the year!! Thank you!!
Google
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Grant F.
Jan 28, 2026
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Taylor is amazing-made the process quick and easy-and is easy to drive with on a test drive. He can even scout a vehicle and go get it for you and find exactly what you are looking for...do yourself a favor and get a vehicle from Backroads Auto! Good rides go quick there, so if you like it-buy it!
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Kelly L.
Jan 27, 2026
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Got an amazing deal on my 2020 Ram and had the best experience with Taylor! He made my car shopping experience smooth and fun at the same time.
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Ashlin B.
Jan 27, 2026
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I wanted to share a truly exceptional experience I had recently at Back Roads Auto. They are a fantastic, family-operated business, and it genuinely shines through in their customer service. From the moment I engaged with them, I was thoroughly impressed by their balanced approach – highly professional, yet incredibly welcoming and laid-back. The entire process was seamless and stress-free, which is a testament to their dedication. Spencer Hayden is awesome along with Jim and Brian. 5 stars !!!!! I'm absolutely delighted with the service I received and can wholeheartedly recommend them. I've found my go-to place for all future automotive needs and will undoubtedly be returning. It's rare to encounter such a consistently positive experience, and they certainly set a high standard. We love our new Tahoe. Best, Ashlin and Jason Barker
Google
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Kendall R.
Jan 22, 2026
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Spencer us wheeling and dealing! Very professional, good guy.
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Javier M.
Jan 21, 2026
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(Translated by Google) Excellent service, I highly recommend it. They were very kind throughout the entire process. (Original) Excelente el servicio, lo recomiendo al 100% Fue muy amable en todo el proceso
Google
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Jack P.
Jan 21, 2026
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Bought a nice new Tacoma from Taylor, definitely recommend him and this dealership
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Munden757
Jan 21, 2026
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I recently bought a 2015 Tacoma, after a few days, the transmission fluid coils started to leak. However My warranty wouldn’t cover the damage, BackRoads Auto Covered the $450 repair cost and I had my vehicle fixed and returned within 24 hours. I would just like to praise the owner (Mr.Brian) and the staff for running such a wonderful and reliable lot and of course going above and beyond to take care of my situation. A very Special thanks to Taylor (sales associate) as well for helping me find my dream vehicle and making sure everything was perfect before I signed. Taylor was very hands on with my transmission leak as well, making the entire process as stress free and easy as possible. Any future vehicles I plan on buying will be through BackRoads auto, as well as referring this lot to everyone I know who’s looking for a vehicle. Your establishment is definitely the most trustworthy car lot I’ve been too, I can’t thank you guys enough for everything !!!!
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Rachel C.
Jan 21, 2026
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Hi, So there’s a bus stop right beside their store and I had been waiting out there for an hour and 45 minutes, and I walked in the building cause I got too cold because it was like 20 30° out, and the people were really welcoming saying that I could sit in there and wait until I was ready to get back on the road!!!! and I was really appreciative of a particular individual named MR. SPENCER, He was very respectful very understanding and even offered me a car but I didn’t have the money. thank you so much MR. SPENCER and your crew for being so respectful!!! I would definitely recommend people to come to: BACK ROADS AUTOMOTIVE. Thank you so much for everything and you will definitely be remembered for your act of kindness and concern. THANKS AGAIN!!!!! If you’re looking for positive energy this is the place to go too to buy a vehicle, I promise you won’t regret it!!!!!
Google
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Charlie S.
Jan 20, 2026
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Great service and employees, good value on their vehicles.
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Chris P.
Jan 17, 2026
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Called Thursday when I saw the truck I wanted online. Spoke with Spencer and it was the easiest deal I have ever done. I couldn’t get there until Saturday so did everything through text and email. Showed up Saturday test drove and was on the road within a hour. Highly recommend doing business with Back Roads automotive.
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Jaylin H.
Jan 16, 2026
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I had a very professional experience buying my first car from Paul. I recommend others come purchase from their dealership.
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Andrew P.
Jan 16, 2026
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Great experience, drove 4 hours to get the perfect truck and Paul was extremely helpful. Recommend!
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Kailey C.
Jan 15, 2026
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Taylor was awesome! Best salesman ever!
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Tracy D.
Jan 13, 2026
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The staff is amazing!! Make sure you come see Spencer, Taylor or Brian. They were so helpful and we are so happy!! It was a quick and such an easy peasy process.
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Dominique M.
Jan 12, 2026
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Paul was excellent. I hate car shopping but Paul made the process easy. The process was stream lined left the lot with our registered and insured.
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Heaven R.
Jan 11, 2026
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Spencer made the whole process super easy. Small set back and they still found a way. I was in and out, plates and all the same day. Super happy with my purchase 🙂
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Madison N.
Jan 10, 2026
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A phone call is all it took, now I’m walking out with a sweet ride!
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Mike V.
Jan 10, 2026
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Paul Is The Best , Please Go Spend your money with the right person and I highly recommend Paul !!
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Dustin S.
Jan 9, 2026
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Paul knows cars! He helped us with everything and got us into the perfect vehicle. Thanks, Paul!
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Zoalah B.
Jan 9, 2026
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Paul was amazing!!!
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JoAnn C.
Jan 9, 2026
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Taylor is the best and helped me get my dream car quickly! Very professional and organized team.
Google
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526 Testimonials
Disclosure
The reviews displayed may or may not be a complete set. Reviews may be removed if they:
i. Are abusive. An abusive review or comment is one that makes personal attacks, threatens, or harasses others, or uses profanity.
ii. Violate privacy. Reviews that mention specific names of individuals or personal information in a manner that is inappropriate and/or unrelated to the performance of the service rendered are subject to removal.
iii. Are not from a current customer.
iv. Contain material falsehoods.
v. Are deemed inappropriate.
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